Speakers’ Biographies
Solving the Localization Industry Talent Gap

Steve Chu

President, Treehouse Strategy | Executive Director, GoAP

Steve Chu in the business of helping companies grow and get to the next level. He has more than 20 years of diversified management experience in general management, sales, marketing, and operations. After spending more than a decade in the financial communications industry managing Asia operations, US operations, technology, product development, and marketing, Steve founded Treehouse Strategy with the purpose of using big data and business analytics to drive business growth.

Through Treehouse Strategy, Steve and his associates as well as partners have helped their clients develop their sales and marketing strategies, develop new customers, expand into new markets, streamline operations, as well as implement business and technology solutions.
Steve received his B.A. from Columbia University and his M.A. in communication from Iowa State University.

Ágnes Gazsó

Moderator, Automation Specialist, BeLazy

Ágnes has more than fifteen years of experience in the language industry, and still counting. She began her language industry career with managing localization of video games, followed by working as a project manager in language companies. She went on to become an account manager at memoQ and helped that company grow. In 2019, she joined BeLazy where she is partnering up with fellow automators to help them grow their business. She holds degrees in economics and communication/journalism.

Steve Lank

Vice President, Cesco Linguistic Services

Steve has been working in the language services industry since 1987, having started out as a freelance translator and project manager, and subsequently holding senior management positions with language services providers in the US, Ireland and Spain. This background has given him a deep and thorough understanding of all aspects of the translation and interpreting project life cycles, as well as of the business imperatives driving client language services requirements. In addition, from 1998 to 2011 Steve served as chairman of the ASTM subcommittee responsible for developing and publishing ASTM F2575 Standard Guide for Quality Assurance in Translation, the first standard of its kind in the United States, and he currently serves as the technical contact for the update. He teaches in the University of Maryland’s Graduate Studies in Interpreting and Translation program and earned an MA in Spanish Translation and Interpreting from the Middlebury Institute of International Studies at Monterey.

Throughout his career, Steve has always been a strong advocate for the profession and for bringing new practitioners into the industry. To this end, Steve speaks often to student groups about careers in language services, mentors translators who are starting out and works on language industry initiatives, both in Europe and the US, to reach out to academic institutions to advocate for the type and level of language, translation and interpreting training that is required to better prepare students to succeed in the market.

Gilberto Segura 

President, Voxabot

Too many years in localization–Dell for a decade, Amazon, Lionbridge, Welocalize, and a few in between and thereafter; working for clients big and small. Gilberto has been practicing multimedia, Machine Translation, Automation, Knowledge Management and sorting out all the confused tools to get it to work. He has seen most if not all the complexities that stand in the way of reaching a global audience and in some ways worked to overcome them or learned a lesson by failing.

Jacqueline Yanus

Regional Program Director, RWS Group

Jacqueline Yanus has been in the localization/project management field for nearly 15 years with the last 10 at RWS (formerly SDL). Jacqueline leads a large global team of project and program managers that service a diverse portfolio of localization customers with a primary mission of helping them to solve their localization needs and achieve their content goals.

Jacqueline lives in Colorado with her husband, young son and numerous animals. She loves escaping to the ocean to scuba dive whenever possible but back home loves baking, gardening and enjoying the outdoors.

Nicole Bryan

Fordham University

Nicole Bryan is the Associate Dean for Academic Programs in the School of Professional and Continuing Studies at Fordham University.

She has a twenty year career in Higher Education Administration, at both the undergraduate and graduate levels. Prior to her current position at Fordham University, Nicole held positions at Hofstra University, The Stern School at NYU and at St. John’s University. Her experience encompasses Recruitment, Admissions, Student Services, Online Learning, Program Management, Career Services, and Diversity Development.

Nicole has maintained memberships in the Graduate Management Admissions Council, the National Black MBA Association, Society for Human Resource Management, and the University Professional and Continuing Education Association.